Privacy Policy

PRIVACY POLICY

Last Updated: 8 Oct 2025

Welcome to Gamebound.io. This Privacy Policy explains how Gamebound OÜ ("we," "us," "our") collects, uses, shares, and protects your personal data when you visit our website at Gamesbound.io (the "Website"), create an account, or use our services.

This policy also details your privacy rights and how you can exercise them. Please read it carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Who We Are (Data Controller)

The entity responsible for your personal data is:

• Company Name: Gamebound OÜ

• Registration Number: 16774382

• Registered Address: Harju maakond, Tallinn, Mustamäe linnaosa, Sõpruse pst 220-85, 13416, Estonia

• Contact Email: [email protected] 

2. Personal Data We Collect

We collect information to provide and improve our services. The types of personal data we collect are:

3.1. Information You Provide to Us

• Account Information: When you create an account, we collect your email address.

• Verification Information: To ensure security and prevent fraud, we may verify your location and request documentation to confirm your identity, payment method, or authorization. This may include scans of identification documents or a phone number. You must not use a VPN connection when accessing our Website.

• Communications: When you contact our support team, we collect the information you provide in your correspondence.

3.2. Information We Collect Automatically

• Usage Data: We automatically collect information about your interaction with our Website, including your IP address, browser type and version, pages visited, time and date of your visit, and time spent on those pages.

• Device Information: We collect data about the device you use to access our services, including unique device identifiers.

• Cookies and Tracking Technologies: We use cookies and similar technologies to operate and personalize your experience. For more details, see the "Cookies" section below.

4. How and Why We Use Your Personal Data

We use your personal data for the following purposes, based on a specific legal ground:

5. How We Share Your Data

We do not sell your personal data. We only share it with trusted parties under specific circumstances:

• Service Providers: We share data with third parties who perform services on our behalf, such as IT hosting, KYC (Know Your Customer) verification, and professional services (e.g., accountants, legal consultants).

• Payment Processors: To process payments, we use third-party payment gateways. We do not collect or store your payment card details. This information is provided directly to our processors, who adhere to PCI-DSS standards for secure data handling.

• AI Service Partners: To offer AI-based features like chatbots or automated verification, we may share relevant data with trusted AI model providers under strict confidentiality terms.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the business assets.

• Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities (e.g., a court or government agency) or to enforce our Terms and Conditions.

6. Cookies and Tracking Technologies

Cookies are small data files stored on your device. We use them to remember your preferences, secure your login, and deliver personalized advertisements.

• Types of Cookies: We use session, persistent, functional, and advertising cookies.

• Your Choices: You can control and manage cookies through your browser settings. You can also opt out of targeted advertising from partners like Google, Facebook, and others by adjusting your privacy settings on their respective platforms.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

• Account Data: Stored for the duration your account is active and for up to 3 years thereafter for legal and compliance reasons.

• Analytics Data: Retained for up to 1 year.

• Communication Data: Stored for up to 1 month to improve service quality.

We may retain data for longer periods if required by law or to resolve legal disputes.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure such transfers are lawful by using protective measures approved by the European Commission, such as Standard Contractual Clauses, to guarantee your data receives an equivalent level of protection.

9. Automated Decision-Making (ADM) and AI

We use ADM and AI for fraud prevention, service recommendations, and to power support functions like our chatbot. These systems may block access if fraudulent behavior is detected. If you believe a decision was made in error or wish to speak with a human agent, please contact our support team.

10. Your Privacy Rights

Depending on your location, you have specific rights regarding your personal data.

10.1. Rights for Users in the EU/UK (under GDPR)

• Right to Access: Request a copy of the personal data we hold about you.

• Right to Rectification: Request correction of inaccurate personal data.

• Right to Erasure ("Right to be Forgotten"): Request the deletion of your personal data.

• Right to Restrict Processing: Request a limitation on how we use your data.

• Right to Data Portability: Request your data in a machine-readable format.

• Right to Object: Object to the processing of your data for certain purposes.

• Right to Withdraw Consent: Withdraw your consent at any time for processing based on consent.

• Right to Lodge a Complaint: File a complaint with your local data protection authority.

10.2. Rights for Users in the US (under state privacy laws)

• Right to Know and Access: Request information about the categories and specific pieces of personal data we have collected.

• Right to Correct: Request the correction of inaccuracies in your personal data.

• Right to Delete: Request the deletion of your personal data and account.

• Right to Opt-Out: Object to profiling and targeted advertising. (Note: We do not sell personal data).

To exercise any of these rights, please contact us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised version on this page. We encourage you to review this policy periodically to stay informed.